Shipping policy

Delivery Timeframe:

• Our delivery time for orders can vary between 2 to 20 working days from the date of purchase depending on the product and the country to which it is to be delivered.
• Please note that delivery times may vary depending on your location and the shipping method chosen during checkout.

Dispatch Time:

• We aim to dispatch your order within 1 to 5 business days from the date of purchase.
• You will receive an email confirmation with tracking information once your order has been shipped.

Tracking Information:

• Every order is shipped with a unique tracking number, allowing you to monitor the progress of your delivery.
• You will receive an email or SMS notification with your tracking number once your order has been dispatched. You can use this information to track your order's status.

Shipping Methods:

• We offer a variety of shipping options, including standard and expedited shipping. You can choose your preferred shipping method during the checkout process.
• Shipping costs are calculated based on your location, the weight of your order, and the selected shipping method.

International Shipping:

• We proudly offer international shipping to customers around the world. Please note that international deliveries may take longer to arrive due to customs processing and local postal services.

Order Status:

• You can check the status of your order at any time by logging into your account on our website. Once your order has been dispatched, you will see the tracking information.

Delivery Issues:

• In the rare event that your order is delayed or you encounter any issues with the delivery, please don't hesitate to contact our customer support team. We will do our best to resolve any concerns and provide assistance.

Order Changes/Cancellations:

• If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been shipped, changes may not be possible.

Returns and Refunds:

• For information about returns and refunds, please refer to our Refund Policy.

Contact Us:

• If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact us. Our dedicated customer support team is here to help.

Please note that this shipping policy is subject to change, so we recommend checking this page periodically for updates.